UPDATE: iTunes Access Up and Doing Well

As we get ready to post Episode 85 today, we want to inform you about an iTunes issue.

The Data Security Podcast made some DNS changes two weeks ago, and it has affected those who listen through the iTunes Store. The iTunes Store is not iTunesshowing episodes past #82.

UPDATE: Apple has yet to reply to our emails and postings on their Forum. We are now seeking your help.  See more below.

UPDATE #2:  Thanks to everyone who emailed us, AND to the folks at Apple for the assistance in restoring our iTunes feed!

We are working to resolve this issue, and we hope to have our library restored to iTunes shortly. We apologize for the inconvenience. Thanks to everyone that contacted us to alert us to the problem.

In the meantime, you can get the latest episodes from this site here:

–> Stream, subscribe or download – Listen or subscribe to the feed to automatically get the latest episode sent to you to your Google, Yahoo, or other popular sites.

UPDATE, MORE

From our posting (as yet unanswered) on the Apple Support Forum this weekend….

I am the co-host of the popular Data Security Podcast. We have posted a new program every week for about 18 months. About two weeks ago, we made some DNS changes. Since those changes, we have posted Episode 83, 84, and we are shortly going to post 85. BUT, the iTunes Store (iTS), will only display up to Episode 82.

We have gone through the XML, and there are no issues there that would stop the feed. We adjusted the DNS to return it back to the “82 era.” But the new shows won’t post. Of course since DNS is slow to update, we have burned a lot of time getting to the point of trying DNS changes. We have many listeners emailing us about the lack of iTS updates.

We found some info about re-submitting the show, with a different title, and a and link (leading to the same info). Here are my questions:

1. Will that “solve” the problem?

2. If we re-submit the show, will the “old” show listeners be merged into the “new” show or will they have to discover that we have a “new show” that is really the old show, but re-submitted?

3. Is there a better way to do this?

FYI: You can find out show in the Podcasting section of iTunes and search for Data Securtity Podcast .

Our XML feed is here: http://security.talkworkshop.com/datasecurity.xml

On behalf of my co-host Samantha Stone, and our listeners, thanks for your help.

——

We are now turning to you, our listeners. We know you are a smart audience. Please go to the Contact tab above to message us. Thanks in advance for your help.

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